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As more and more AI tools pop up, it becomes more and more tempting to automate your marketing – completely.
After all, if you can automate everything, why not? It can save you a lot of money on wages, and you don’t have to worry about people taking days off or falling ill.
However, as with everything else in life, completely relying on AI to market your small business is s trade-off.
Sadly, at this point in time, the trade-off might not be in your favor.
Five dangers of over-reliance on AI for marketing
1. Generic content:
While generating content using AI can be quick and easy, it often lacks originality and brand personality. and can fail to connect with your audience.
Continuous usage can lead to bland and repetitive messaging, which in turn leads to reduced engagement and exposure over time.
This, in turn, erodes your brand identity and trust, eventually resulting in a systematic decline in revenue.
2. It can alienate your customers:
Yes, you CAN automate everything. Marketing, sales, follow-ups, replies, etc.
But just because you CAN doesn’t mean you SHOULD.
At this point in time, it is still easy for people to realize when they are dealing with an AI, and most people don’t want to talk to a machine when they need someone who understands their situation.
Remember that any brand is built on trust. How can your buyers trust you if they never connect to a human being?
3. A lack of strategy:
Many people who use AI to handle their marketing, only think in terms of tactics.
They think in terms of practical execution.
But if the AI doesn’t understand the strategy, your market goals, the audience and the buyer journey, those tactics are unlikely to be executed optimally.
The more comprehensive your use of AI becomes, the more detailed your prompts need to be. And many small business owners don’t think in terms of AI prompts of 500 to 1,000 words.
Think logically: You are growing a business that will eventually be worth millions. Would you really be willing to ask advice or help from someone who has no idea what you really need?
4. Platform dependence:
The more you automate your small business marketing, the more tools you need to pay for.
(Unless, of course, you have some development skills, and can create these tools yourself.)
Each of these tools consist of multiple components, which connect to different things in different ways.
That’s a lot that can go wrong. And even aside from things going wrong, any simple change on any of the platforms can stop something from working correctly, or working at all.
Imagine automating everything, only to find out one day that your content generation machine (blog, videos and Pinterest) has stopped working a week ago.
Or you find you are getting fewer and fewer leads, only to find out that your Ai chatbot or reply bot has been giving incomplete or incorrect information to a specific, common question.
It can – and probably will – hurt your brand identity.
5. A lack of human insight:
Let’s face it: AI isn’t “human” just yet.
It often finds itself unable to grasp subtle nuances or human dynamics, or the details of a local culture of a specific geographic community.
As a result, it not only overlooks potential opportunities, but may also fail to understand some specific needs or values of your audience, leaving them feeling alienated.
In conclusion:
If used correctly, AI can be a great help in terms of reducing staff time inputs. And it can do so more predictably.
However, always keep in mind that (1) AI doesn’t look any farther than the questions you ask of it, and (2) profitable brands are built on relationships.
You cannot expect AI to build relationships for you.
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